Telehealth appointments, otherwise known as online therapy, are offered now and always. Telehealth offers the opportunity to have a confidential platform to communicate with your therapist wherever you are. Telehealth appointments can occur either through a secure video call or a phone call, and are an option whether you are attending therapy individually, as a couple, or as a family. You and your therapist can decide if telehealth would be beneficial to you!
How do I connect to a telehealth appointment with my therapist at EVOLVEwithin?
How can I best protect my own health records/confidentiality while having therapy appointments at home?
How do I connect to a telehealth appointment with my therapist at EVOLVEwithin?
- You can use any device that allows for video chats: smart phone, computer, laptop, iPad, etc.
- You will be given a link for your appointments through one of the following platforms:
- Doxy.me
- You are given your unique login link for Doxy.me in your Telehealth Permission Form (via your TheraNest Client Portal). You then wait in the virtual "waiting room" until your therapist invites you into your scheduled appointment.
- TheraNest
- If Doxy.me is not working properly, the backup software we will be using is TheraNest. You will be sent a specific link unique to each session. It will be sent to you via your TheraNest Client Portal.
- Phone Call
- If your therapist feels that progress can still be accomplished via phone sessions, this option is available.
- Doxy.me
How can I best protect my own health records/confidentiality while having therapy appointments at home?
- Your therapist and yourself are using a HIPAA-compliant software (Both Doxy.me and TheraNest are HIPAA-compliant)
- Find a space that is closed and away from others (a bedroom/car/basement/back office/garage/etc.)
- Use white noise on the opposite side of the door (not in the same room as you), using something such as a fan or a radio
- Wear headphones during your appointments
- Communicate with your family/loved ones that you need privacy for a set amount of time; they do not need to know why
- If you have a family member/loved one who may enter your space and you wish for session to pause or end, please create a code-word/phrase/topic of conversation that you and your therapist can agree to in order to respect your wishes without others knowing
